The 3rd edition of the Vacation Rental World Summit (VRWS) took place on October, 29th and 30th, in Barcelona. Our founder and CEO, Sébastien Grosjean and Romain Giacalone, Marketing and User Happiness Strategist, made the trip. Let’s come back together on what marked this weekend!

As we were expecting, the 2016 edition has been a real success: all participants, coming from almost 50 different countries, generously shared their knowledge and experiences. A lot of information has been shared during those two days!

The future of vacation rental

Through several interventions and discussions, we noticed a great trend is emerging. Putting emphasis on the user experience is a priority in the vacation rental and travel industry in general. Professionals have an unanimous view on the importance of the role of the property manager, the owner or the agency on that point. Establishing a close relationship with the customer and offering new services allow to improve this experience.

How we approach vacation rental

As a sponsor of the event, we also had the opportunity to address and share our vision of the short-term rental world, through 3 major lines:

• The importance of the management processes automation

• Improving customers relations through a personalized and lasting communication before, during and after the stay

• The necessity to anticipate the future thanks to connected devices and interconnection tools such as Zapier and IFTTT (web process automation services)

You'll find below our presentation made at VRWS conference in Barcelona October 29 & 30 th october 2016:

Created by Antonio Bortolotti, successful “Rentalpreneur” and founder of Vacation Rental Secrets and the Fully Booked Formula online training program, the VRWS 2016 allowed us to know better the main actors of the vacation rental industry and to freely exchange ideas with them.

Thank you Antonio for making this possible, we’re already excited to see you all in Florence for the 2017 edition!