2 Solutions To Easily Automate Your SMS Communication With Guests

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This is something we’re being asked a lot: can you automatically send SMS notifications to your guests via email, using BookingSync?

We’ve been looking for solutions and found 2 great products for you, depending on your needs: discover Wishbox and TextMagic.

Wishbox pre-scheduled automated email-to-SMS

Wishbox, as an official partner app, allows you to configure automatic messages and their rules. Their offer is fully synced with BookingSync.

Create a message, pre-schedule it and edit the information available.

Wishbox allows you to:

  • Choose some or all the booking sources (Airbnb, Booking.Com, HomeAway, etc.)

  • Choose the condition under which you would like to send an automatic SMS (completing a pre-check in/out, receiving a rating, etc.)

  • Set up triggers that will send the message before, during or after the event

  • Personalise the text message using for example the guest’s name or the property booked

The whole SMS set up process is explained in the Wishbox blog.

Direct sending from BookingSync with TextMagic

The solution offered by TextMagic is pretty simple: create your account on TextMagic’s side using the email address of your choice and you’re all set up!

For clients to receive your email as an SMS, simply send your message to {client’sphonenumber}@textmagic.com, from the BookingSync Notifications app. Your guests can also reply to the SMS and you’ll receive the answer as a regular email.

Note, though, that the email you send should be sent as a normal text message and cannot be styled, so don’t use any HTML within it.

 

Here’s what TextMagic does for you:

  • Get detailed SMS reports, highlighting your sent message history and delivery rates

  • Booking confirmations, marketing & promotions, alerts & notifications…

  • Each SMS sent costs 8 cents

  • And much more! You can check all of the TextMagic features on their website directly

Note that the email address used with TextMagic should be the same as the one used in your BookingSync account.

       

Staying in contact with your guests via SMS is the easiest way to reach them.

Know another great email-to-SMS solution? Share it in the comments!