News archives

Automate property care with Breezeway!

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The BookingSync team is excited to announce its partnership with Breezeway, a new mobile solution that helps vacation rental managers master their back-end cleaning and maintenance operations.

What is Breezeway?

Breezeway makes it easier to manage property care. The company’s intelligent platform and mobile app help property managers coordinate cleaning and maintenance tasks, improving quality and ensuring the job gets done right.

How does Breezeway makes your life easier?

Increase operational efficiency: Data-driven tools that automate scheduling and coordinating teams -eliminating hundreds of hours of spreadsheeting each week.

Keep your owners happy: Quality assurance and customized service programs help you exceed renter expectations and showcase the full value of your property operations.

Drive additional revenue: Comprehensive maintenance documentation and reporting enables more service offerings, monetization and opportunities to grow your business.

How to get started with Breezeway?

Read our manual to know how to install and use the app.

Already a BookingSync client? Install the Breezeway app from our App Center right now and join our live webinar!

First register here, and then you’ll get by email the link to join the webinar (in english) on friday 26th of October at 3pm CEST.

What we really like about Breezeway?

Breezeway offers BookingSync users a two weeks free trial period, this is the opportunity to test the features and measure the power of the tool in order to increase your business efficiency. Claim your free trial here!

Breezeways allows at the same time to custom the services for each of your properties but also to bulk-schedule, which saves a lot of time and allow you to focus on tasks that needs more attention.

This solution is a perfect fit for BookingSync providing a deeper suite of back-office functionality to offer our clients who want to use detailed checklists for cleaning and inspections. Better yet, the integration automatically pulls your inventory and booking schedule, which makes it easy for you to coordinate turn-days.

Business friendly accommodation with MagicStay - “Rest well, Work better”

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Have you ever wondered if a booking platform for business travelers existed ? MagicStay is the answer!
Latest data : “The expenses for corporate/business travel make up a corporation’ second or third largest controllable expense behind salaries, wages and IT expenditure.” - Statista

What’s MagicStay?

MagicStay is a French alternative accommodation booking website, created to meet the requirements of the business trip and available to all those who wish to travel serenely.
MagicStay offers nearly 200,000 accommodations from all types (apartments, villas etc…) in more than 90 countries. Their accommodations are selected for their professional added value: ideally located in the city center or close to convention / exhibition centers.

How to get started with MagicStay via BookingSync?

Read our manual here to know how to install and use the app.
Already a BookingSync client? Install the MagicStay app from our App Center right now!

You missed our live webinar? We recorded it for you, click here to watch it.

What we really like about MagicStay?

MagicStay provides a real solution to business travelers based on accurate business needs.
They provide and base their services on useful data about business traveling such as the weekly infographic below:

It is true that traveling for professional reasons creates a lot of stress by itself, MagicStay brings solutions to all sources of additional stress in order to travel in peace and focus on what matters the most: Work.
Useful links:
https://www.magicstay.com
https://www.bookingsync.com

Guests Remote Access Made Easy With Igloohome

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If you haven’t heard of igloohome’s amazing tools already, today’s the day!

We introduce you to one of the vacation rental industry’s best technological creation: remote check-ins for hosts and guests, by the award-winning igloohome.

What’s igloohome?

igloohome offers a range of solutions including smart locks and lockboxes for remote check-ins and check-outs, adapted to your needs and budget.

igloohome creators say: “As Airbnb hosts, we were often inconvenienced by key handovers at awkward hours. So we rolled out our smart locks to happy short-term rental owners to help them with check-in issues.”

igloohome was then born, designed to fit every guest’s needs, whether you rent an apartment in a city center or a cabin in the woods.

igloohome offers many advantages:

  • 3 products are available: the Smart Deadbolt 2S, the premium Smart Mortise and the Smart Keybox 2

  • Property owner/manager can generate a PIN number remotely for guests to enter the rental at any hour of the day or night

  • Guests don’t need to download an app to access the rental and open the lock

  • Lock works with bluetooth connection but PIN codes can be created/issued out of bluetooth range

  • Duration PIN codes can be created for the guest’s length of stay, expiring after they check-out

  • igloohome products work offline, despite their remote capabilities

  • Available on major e-commerce stores

  • Multi award-winning solution: CES Asia Innovation Awards 2018 and 2017, iF Design Award ; Singapore Infocomm Technology Federation’s Best Innovative Infocomm Product/Solution: Internet of Things (Gold Winner) and more!

The igloohome smart locks have been shipped to 80+ countries already.

Getting started with igloohome

Read our manual to know how to install and use the app.
Already a BookingSync client? Install the igloohome app from our App Center right now and join our live webinar on September 20th at 4pm CEST !

igloohome x BookingSync integration

Now, with our partnership with igloohome, your vacation rental business can be synced with your igloohome locks, so PIN codes are automatically generated for your guests. This means you no longer need to manually create PIN codes! Also, your guests will be notified of the PIN code through the Bookingsync Notifications app, so you wouldn’t need to send them a separate email.

N°2 holiday destination in Indonesia devastated : Lombok earthquakes, how can you help?

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On August 5th, several earthquakes, including the most deadly one of magnitude 7, stroke north of Lombok. One of the main touristic island of Indonesia, the neighbour of Bali, has been hit by a natural catastrophe that caused a lot of suffering and pain to the local population.

Despite their own loss in Gili Trawangan and Gili Meno, the company Bali Management Villas (one of BookingSync clients), has made us proud! They have personally witnessed what a natural disaster can bring to the residents there and decided to take action.
Touched by the gentleness and kindness of the locals, and seeing what Lombok has given them through the 9 years the company has been running in Indonesia, now it’s time to give back, show the people gratitude and give help to those affected by this tragedy in an efficient way.
As the island has been struck by second earthquake (and many aftershocks), the death toll has been increased to above 500.

Bali Management Villas (BookingSync Indonesia main user) have organized boats from their usual transportation providers and are now collecting supplies to donate goods to those in need, working closely to help teams on site.

What to bring? How the money will be spent? Mainly on basic supplies such as food, water, masks, clothes and 1st aid medicines.
Indonesia is the first region of the world that benefit and also suffers from tourism in many different ways, we (the collectivity), need to help Lombok population getting back on their feet so people from the industry and their family can go back to a decent life.

If you want to pinch in: https://www.mycause.com.au/page/183437/help-lombok-victims-earthquake
If you want to bring stuff, swing by their office in Bali: Bali Management Villas, 5x jalan Kerobokan, Bali, Indonesia.

The BookingSync 2018 Team Retreat: A Week Of Exchanges & Meetups

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At BookingSync, our teams work 100% remotely. This is a choice we’ve made in compliance with our values:

The world is full of talents, this is why we have chosen to collaborate remotely to work with the best people, no matter where they are. It brings all of us flexibility, happier lives and better reactivity across time zones.

So, for the second year in a row, -almost- the whole team gathered for a team retreat week. After meeting up on the Greek island of Sivota in 2017, we arranged to meet in Névache, in the French Alps, at BookingSync’s headquarters.


1. What’s a team retreat?

A team retreat allows the members of a same company to gather in a chosen location, at the same time, for a few hours or days.

It helps create a team spirit, which is even more true when everybody works remotely. It also helps ease off on the pressure and take a step back. It’s a great occasion for each person to be implied in all the company’s projects.

    

A lot of companies set up such events, such as Buffer, a social media management platform, Youth Ki Awaaz, an youth-focused Indian information website or Stanford Women’s Gymnastics, an American university sports team.

    

On our side, this week is also an occasion for each of us to exchange ideas and knowledge, and the time to get to know each other better.

2. The BookingSync Team

   a. Our team

BookingSync is more than a French startup, it is above all the meeting of digital nomads coming from all over the world: France, Russia, Poland, Netherlands, Spain, Macedonia, Morocco, Australia, Canada, Romania, Serbia, Hungary, Chile, USA, Czech Republic.

Whether they live in their home country or on the other side of the world, some members of our team traveled up to 36 hours to reach Névache. A total of 29 co-workers on 34 were able to travel to the Alps.

    b. Creating a team spirit

Working remotely offers a lot of advantages, such as being able to work from any place -as long as you have a wifi connection!-, choosing your work hours and own rhythm, and also having the chance to better enjoy your family.

But even though we all interact each day, using tools such as Slack, Skype, Intercom or Zendesk, we don’t have the occasion to meet up personally. This is why we enjoy so much spending time together each year, for a week.

   c. Our week in Névache: workshops, reorganisation, meetups and team building

This 2018 session has been punctuated by several events and meetings:

  • An introductory game, during which each of us had the occasion to introduce themselves, a treasure hunt/hint game in the city of Briançon, a hike and picnic in the Vallée de la Clarée and a concert night

  • Group and individual photo sessions

  • Several workshops allowing team to collaborate and exchange ideas (development, marketing, support, management…)

  • A complete work reorganisation, which lead to the creation of new teams and the implementation of a new support tool (stay tuned!)

  • Meeting the people who made the BookingSync adventure possible: our loyal investors, some of them living in Névache. We had the opportunity to share an afternoon, dinner and night with them

  • More generally speaking, as the 29 BookingSync co-workers were accommodated at the same place, we’ve all had the occasion, each day, to share moments outside working hours: spa, dinners, breakfasts, walks...

3.The BookingSync vision

Team spirit, sharing, tolerance and fighting prejudice: here are some of our core values, which guide us through our vision of a positive company, helping each one feel happy and accomplished. Sébastien Grosjean, our CEO, says:

Regularly organising team retreats is very important to me. Every year, we aim at gathering our co-workers for a unique occasion of sharing and exchanges, which helps creating a team spirit. Organising this week in Névache, our headquarters, needed several months of preparation, but this was worth it. Today, we’re leaving Névache more motivated than ever, decided to reach our goals!

See you next year for another destination!

You can see more pictures of us in Névache on our official Facebook page.

2 Solutions To Easily Automate Your SMS Communication With Guests

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This is something we’re being asked a lot: can you automatically send SMS notifications to your guests via email, using BookingSync?

We’ve been looking for solutions and found 2 great products for you, depending on your needs: discover Wishbox and TextMagic.

Wishbox pre-scheduled automated email-to-SMS

Wishbox, as an official partner app, allows you to configure automatic messages and their rules. Their offer is fully synced with BookingSync.

Create a message, pre-schedule it and edit the information available.

Wishbox allows you to:

  • Choose some or all the booking sources (Airbnb, Booking.Com, HomeAway, etc.)

  • Choose the condition under which you would like to send an automatic SMS (completing a pre-check in/out, receiving a rating, etc.)

  • Set up triggers that will send the message before, during or after the event

  • Personalise the text message using for example the guest’s name or the property booked

The whole SMS set up process is explained in the Wishbox blog.

Direct sending from BookingSync with TextMagic

The solution offered by TextMagic is pretty simple: create your account on TextMagic’s side using the email address of your choice and you’re all set up!

For clients to receive your email as an SMS, simply send your message to {client’sphonenumber}@textmagic.com, from the BookingSync Notifications app. Your guests can also reply to the SMS and you’ll receive the answer as a regular email.

Note, though, that the email you send should be sent as a normal text message and cannot be styled, so don’t use any HTML within it.

 

Here’s what TextMagic does for you:

  • Get detailed SMS reports, highlighting your sent message history and delivery rates

  • Booking confirmations, marketing & promotions, alerts & notifications…

  • Each SMS sent costs 8 cents

  • And much more! You can check all of the TextMagic features on their website directly

Note that the email address used with TextMagic should be the same as the one used in your BookingSync account.

       

Staying in contact with your guests via SMS is the easiest way to reach them.

Know another great email-to-SMS solution? Share it in the comments!

Cleaning, Laundry & Check-Ins Made Easy For Your Vacation Rentals With Doinn

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June isn’t over yet and we’re already introducing you to our 4th partnership of 2018: Doinn, a specialised cleaning, laundry & check-in/out service for your vacation rentals.

What’s Doinn?

As Doinn defines itself, it is a “technology bridge between short-term rental properties and hotel services vendors”. Their mission is to bring the hotel cleaning professional companies one click away from the vacation rental managers, automating the cleaning and laundry services with the booking reservations and offering a unified customer support, independently of the number of vendors you work with or in how many cities.

  • Cleaning with Doinn: By bringing professional housekeeping hotel providers to the vacation rental industry, they bring their experience in hospitality, and more important, their legal, insured and trained employees able to follow the well defined Standard Operating Procedures (SOP)

  • Laundry with Doinn: Doinn launders your own linen or allows you to rent, launder & sanitize hotel-quality linen, at no extra cost.

  • Check-ins/outs with Doinn: Doinn works with well-trusted and trained welcomers, providing your guests with helpful tips about your property and its surroundings.

Their platform is tailor-made done for managing and booking the services needed for vacation rentals, from API synchronization, uploading of group of properties in bulk, to online payments for the services. The software they have for the service providers helps them to optimize their operations and team of cleaners.

Already a BookingSync client?

Create a user profile at https://Doinn.co/ and activate the Bookingsync integration at the Integrations tab. Sync all your listings and bookings, which will then be imported in Doinn. You can now seamlessly schedule the cleaning and laundry services you need, according to your reservations, and get access to the best local cleaning providers.

For now, Doinn is available in several countries: France (Paris), Portugal (Lisbon, Porto, Almada, Ericeira, Setùbal, Sintra, Albufeira, Aljezur, Almada, Castro Marim, Faro, Lagoa, Lagos, Loulé, Olhão, Portimão, Silves, Sintra, Tavira, Vila do Bispo, Vila Real de Santo António and Spain (Madrid, Barcelona). If you are willing to grow nationally or internationally, Doinn will save you plenty of time to get established in a new city.

Getting started with Doinn

Read our manual to know how to install and use the app.
Already a BookingSync client? Install the Doinn app in our App Center right now and watch our live webinar on June, 14th at 4pm CEST!

5 Tips For A Family-Friendly Vacation Rental

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Families are generally accepted in vacation rentals, but are yours really prepared for young children?

Let’s review together a few tips on how you can improve your rental offer and adapt it to most travelers.

Targeting families: 35% of total travelers in the US

If you’re still wondering if there’s anything more to earn when targeting families, these statistics should speak for themselves: 35% of US tourists travel as families, and 44% of people aged 18-35 travel with their children.

Our client Ovo Network understood that well, and even decided to create their very own label: “Cool for kids, which ensures families will find everything they need in the selected rentals.

So, let’s get to work and see what you can do to try to attract these potential guests!

  • Secure the property: parents like to know they’ll find the same security and comfort as they do in their own home. You can, for example, add children’s safety gates to the stairs. If there’s a swimming pool available in the house, buy a solid safety pool cover or a pool alarm for a better peace of mind.

  • Equip the rentals with some basic gear: high chair, booster seat, plastic cutlery and plates, potty, baby monitor, crib, night-light… You can also prefer to install a bathtub instead of a shower, which is more convenient for young children and babies.

  • Save at least one room for children: make it colorful, add a playground with board games, DVDs, books… You can also choose to add bunk beds to the room, to save some space (and most children LOVE bunk beds!).

  • Make it fun: holidays aren’t just about museums and restaurants. It’s also about quality family time! Show families they’ll have fun not only in your city or region, but also in your property. You can also list all the family-friendly outdoor activities that are available around your house or apartment: amusement parks, beaches, playgrounds, basic hiking trails, family-friendly restaurants, etc. Which takes us to the last point…

  • Adapt your listings to families: take pictures of the family-friendly features you offer and show how your property has been secured. For example, if there’s a road near one of your rentals, specify if the garden door can be locked.

Your BookingSync listings can also be adapted, depending on the features available in the properties (open the image in a new tab for a better overview):

Of course, these are just examples of all what you can do to attract families and make them feel safe in your vacation rentals.

Have any other tips to share? Write them in the comments!

Stay In Contact With Your Guests Thanks To Wishbox

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We’re integrating today a new guest relationship management software to our App Center: Wishbox, the leading solution for vacation rental agencies and hosts.

What’s Wishbox?

Wishbox is a software that lets you automate all your guest communication, generate more revenue and drastically improve your guest experience, with no effort.

Wishbox lets you:

  • Communicate in the guests’ language

  • Send fully-customisable confirmation emails

  • Use an automatic pre check-in/check-out wizard

  • Chat with your guests thanks to an optional, unified chat tool

  • Scan passports and credit cards

  • Send property codes & apartment notes

  • Set pre-scheduled automated messages & SMSs

  • Share a guest web-app to give your guests an amazing experience

  • Create a unique guidebook for each property

  • Manage reviews thanks to an intelligent review system, pushing excellent reviews on outside websites and retaining bad reviews

Using Wishbox lets you save up to 2 hours of work per day, thanks to the automation & your own branded guest-app.

Getting started with Wishbox

Read our manual to know how to install and use the app.
Already a BookingSync client? Install the Wishbox app in our App Center right now and watch our live webinar on May, 24th at 3pm CEST!

BookingSync clients can try Wishbox for free during 21 days.

Didn't get the chance to watch our live webinar? Worry no more, we've got you covered with this recorded video below.

CanadaStays, A New Channel For Your Canadian Properties

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Aaaaand one more channel for 2018!
Discover a new channel for your Canadian properties on CanadaStays, Canada’s largest vacation rental marketplace.

What’s CanadaStays?

CanadaStays is Canada's #1 choice in vacation rentals, with over 140,000 vacation rental properties, including cottages, cabins, chalets and condos in 11,000 destinations across Canada, the US, the Caribbean and South America. CanadaStays sees 4 to 5.5 million page visits a year, providing a new opportunity to drive more Canadian travellers to your listings.

Why list with CanadaStays?

  • Increased Exposure: Access Canada’s largest vacation rental audience as well as a growing list of distribution partners, including HomeAway, VRBO, Tripping and Cottage Life, at no extra charge

  • Flexible Pricing: find your best ROI with pay-per-booking or subscription models

  • Flexible Booking Options: choose between instant booking or a 24-hour confirmation period

  • Dedicated Account Managers: maximize booking opportunities with the help of an in-house optimization team

  • Secure Payments: you and your traveller are protected by a secure payment platform

Getting started with CanadaStays

Read our manual to know how to install and use the app.
Already a BookingSync client? Download the CanadaStays app in our App Center right now and watch our live webinar on May, 17th at 5pm CEST! Meet the CanadaStays team and discover how you can sync your listings with Canada's biggest channel.

BookingSync clients will receive an exceptional discount of $100 off CanadaStays owner/manager fees + $50 off if you register before May, 28th!
Didn't get the chance to watch our live webinar? Worry no more, we've got you covered with this recorded video below.