Search engines are increasingly used by travelers! They make their life easier and offer the best price for vacation rentals that best meets their needs.

What is CozyCozy ?

Cozycozy is a search engine that allows travelers to compare rentals and guarantees the best accommodation results that meet expectations as well as the best price range.

All types of accommodations are available in a single search which makes it one of the most exhaustive so far: hotels, apartments, houses, youth hostels, cottages, boats, and even free solutions like the exchange of houses.

Why to use CozyCozy?

• Increase your brand and product visibility on a dedicated accommodation website and that will benefit from strong media coverage as of January 1, 2020.

• Drive high volumes of qualified traffic with high conversion rates

• Its ranking algorithm does not take any commercial deals to better help promote the best offers. The platform offers a choice to the traveler based on objective criteria.

How to get started with CozyCozy ?

Read our manual to know how to install and use the app.

Already a BookingSync client? Install the CozyCozy App from our App Center right now and watch our webinar here!

We had the chance to attend the Booking.com Connectivity Hackathon, held in Zoku, Amsterdam, on November 25th and 26th.

The opportunity to get back on these 2 days of exchanges, reflections, design and implementation with our partner Booking.com on a project that is particularly important to us, developing a new standard to define the level of eco-responsibility for vacation rentals.

Why did we choose a project on sustainable tourism?

The difference between the first hackathon proposed by Booking.com and other hackathons we have already had the chance to attend, is that there is no directive, no theme, no constraint, not on the subject nor on the technical side. This really opens up a lot of possibilities, but now, which project to submit?

We asked ourselves several questions: what project would make Booking.com stand out from other OTAs? What opportunities are there in our industry in constant motion? Could we find a common interest that we could serve with this project?

If you follow us for some time, it will not have passed you by that humanitarian, social and environmental commitment is part of our DNA andbecoming a leader in the development of sustainable tourism, and local communities is one of our dreams.

For its part, Booking.com has already been involved in eco-friendly tourismthrough several initiatives:

• Booking.com is the only OTA that offers a section dedicated to eco-friendly gestures, encourage guests to "adopt sustainable practices so that travelers discover a planet worth exploring".

• Booking.com has been supporting sustainable projects for several years via its program Booking Cares

• Booking.com has formed with other big players (Visa, CTrip, ..) the Travelyst, which has the ambition “to change the impact of travel, for good."

At the same time, there is certainly an opportunity that presents itself, as 70% of Booking.com customers say they want to travel following sustainable practices*. Yet who has ever tried to find an eco-friendly accommodation online? It's almost mission impossible ..

So, here we are, we have common values, we have a strong demand around sustainable travel, all that remains is to write everything down in a proposal and submit it: a new standard to promote properties that have adopted sustainable practices.

* Source: Sustainable Travel Report 2019 published by Booking.com

So, what about the 2 days?

We brought together our dream team, an eclectic mix of profiles (designers, marketing, developers) to first define what we had in mind about this standard and what we could accomplish with it during these 2 days.

It quickly became clear that the easiest option was touse specific amenities to define the level of sustainability of a property. Booking.com already had 3 amenities; we added 9 more:

1. Waste sorting

2. Energy-efficient devices

3. Organic food & beverages

4. Paperless / recycled paper

5. Information about property sustainability

6. Sustainability projects support 

7. Rainwater harvesting system

8. No single-use plastic 

9. No single-use toiletries 

10. Towels changed upon request

11. Renewable energy system

12. Sustainable materials

As soon as they were defined, the BookingSync / Smily team started adding these new eco-friendly amenities to our list of equipment (we took the opportunity to reorganize this section which needed a little more clarity!) and synchronizing the 3 amenities already present on Booking.com. 

We communicated the news to our customers by email on the second day around 10am and the impact was immediate, with a particularly high opening rate, more than 65%, and more than 600 properties having selected at least one of these amenities by 3pm.

In parallel, we also worked with the Booking.com teams on thedefinition, application and verification of the standard. We opted for 3 levels, depending on the number of sustainable amenities offered by the property. A label will clearly designate properties that have adopted sustainable practices and the level will be indicated in the amenities section. A filter will allow travelers to see the properties labeled "eco-friendly" so that they can make their choice with the best level of information!

It also seemed obvious that, if we wanted the maximum number of properties to be promoted as eco-friendly, the verification could only be done through the most uncompromising experts: the travelers, who are always delighted to give their feedback, at no additional cost! We had already thought about adding  some questions to the review request to simply validate the presence or not of the selected amenities.

The icing on the cake ? We also took the opportunity to synchronize the BookingSync / Smily property description to the Booking.com host profile. You will soon be able to describe your sustainable practices in your description to make travelers want to stay at your place even more! Stay tuned!

What’s next ?

Of course, this project was too big to be completed in 2 days (even with our dream team), but we are quite proud and happy to have defined the path to carry out this project in collaboration with Booking.com.

The 9 missing amenities should be added on the Booking.com extranet, synchronized from BookingSync and labels and filters set up on the public pages of Booking.com and on our generated websites.

Want to join us on the road to sustainability?

Promote your eco-friendly practices by selecting the corresponding equipments in your BookingSync or Smily interface! The more properties that go down this path, the sooner all these changes will come to life and together we will be able to offer a sustainable alternative to travelers.

If you want to know how to make your property more eco-friendly, do not hesitate to check out the blog post we published on this topic.

We are proud to have been selected to attend the Booking.com Hackathon in Amsterdam on November 25th and 26th with our project: a new standard for Sustainable Rentals.

What is the “Connectivity Hackathon”?

For 2 days, 5 companies, including BookingSync, will develop and test their new projects intensively and present them to a prestigious jury of experts. All the projects show originality and innovativeness, technical merit, strong business impact and amazing potential. 

https://events.partners.booking.com/connectivityhackathon

What about the BookingSync’s project?

If you follow us for some time, you are not without knowing that the humanitarian, social and environmental commitment is part of our DNA. It was important for us to develop a project that meets our deepest convictions. We will use all our energy during this Hackathon to develop and perfect the concept of a new standard for sustainable rentals on Booking.com. We look forward to taking up a challenge!

For a traveler, how to identify properties that have a specific approach to their impact on their environment? to limit their consumption? to offer local products?

The concern of travelers for this type of subject is no longer anecdotal. This is a real need and we want to give the property managers or owners the opportunity to stand out from the crowd and highlight their sustainable initiatives.

Interested in this topic ? Follow our adventure on our social networks!

Our Linkedin account

Our Twitter account

Our Facebook account

Tired of the hassles of cancellation insurance and damage deposits?

We are happy to introduce Safebooking : the cancellation and multiple-risk insurance for vacation rentals that will simplify your life!

What is Safebooking?

Offer your customers the opportunity to book in complete peace of mind with Safebooking. Safebooking offers a wide range of travel insurance solutions: cancellation, interruption, delayed arrival, luggage, medical assistance and rent coverage in case of accidental damage.

Safebooking is also offering a simplified damage deposit service in partnership with EuropAssistance, which generates extra revenue for you. The guests can then select if they want to use this simplified service or use the traditional method.

How does Safebooking makes your life easier?

More safety 

Safebooking reimburses your customers for the money they have spent.

More simplicity

Safebooking handles customer relationship and refunds.

More income

Safebooking provides you an extra income for each booking. 

100% connected

Safebooking is a technology fully connected to Bookingsync.

How to get started with Safebooking ?

Read our manual to know how to install and use the app.

Already a BookingSync client? Install the Safebooking App from our App Center right now and join our live webinar ! 

First register here, and then you’ll get by email the link to join the webinar (in french) on day 17th of October at 11am CEST.

We are happy to introduce LuggageHero, the best way to securely store your guest’s luggage!

What is LuggageHero?

LuggageHero is an app that lets guests to securely store their luggage in the unused space of local businesses all around the world. It's an easy way to manage early check-ins - late check-outs and cleaning without a hassle. Travelers enjoy their first and last day without their luggage, having a great travel experience.

How LuggageHero can help your guests?

Security seal is provided at all LuggageHero locations

Luggagehero wants you to feel 100% comfortable by offering your guests a secure way to leave their personal belongings behind. That is why they created a LuggageHero Security Seal, which is used at all LuggageHero locations.

All luggage is insured against damage, loss, and theft

In collaboration with First Marine Insurance Ltd., cover holders for Lloyd’s of London, LuggageHero is able to insure each piece of luggage stored.

Only certified local shops approved by LuggageHero

Your guest’s safety and security is a priority. That’s why LuggageHero has local LuggageHero employees review all the shops in New York, London, Copenhagen, Madrid, Barcelona, Lisbon, Boston, Montreal, Rome, Brussels, Nice, Paris, Amsterdam, Chicago, Miami, Venice, Porto, Berlin, Florence, Milan, San Francisco and Vienna +17 new cities coming during 2019-20.

How to get started with LuggageHero ?

Read our manual to know how to install and use the app.

Already a BookingSync customer? Install the LuggageHero App from our App Center right now and join our live webinar!

First register here, and then you’ll get by email the link to join the webinar (in English) on day 26th of September at 03pm CEST.

We are happy to introduce Key Data : the perfect solution for evaluating, predicting, examining your rental performance!

What is Key Data?

It provides clear, easy to understand visibility into all the core metrics that drive your vacation rental business. This intelligent and benchmarking tool helps you examine the future performance and compare it side by side with your today and last year’s performance. It’s the industry’s only direct-source data that shows you how you build up to competitors in the market.

What’s Key Data has to offer?

• Live visualization of your vacation rental data

Drill down filters that helps you toggle between custom and default filters by Bedrooms, Areas, occupancy and amenities important to your business.

• Benchmarking dashboards to see how your metrics compare to your market & region

The vacation rental industry’s first robust business intelligence dashboard that provides various metrics and allows you to compare yourself in the vacation rental market. Understand which markets are growing faster and when to market to which guests. No more scraping data about your competitor performance.

• Automate Excel data

No more spending hours on organizing your Excel data. Unit by unit performance analysis for every unit in your management portfolio

• Comprehensive property managers and owner reports detailing the performance of each unit

Customize your owner reports and share the most important data with your homeowners

Interested to learn more?

Check our manual to learn more about how to install and use the app.

Already a BookingSync customer? Install the KeyData App from our App Center right now and join our live webinar!

First register here after that you will receive a link to join our webinar on Tuesday September 10th at 05:00 PM CEST.

It can be complicated to find your way through the jungle of events dedicated to property management. So because at BookingSync we like to make your life easier, we have put together a list of those you shouldn't miss this fall.

Click.2019

September 10-11 / Amsterdam

When the giant Booking.com makes an event, you have to be there! Two exciting days of workshops, conferences, and networking. You will undoubtedly leave with inspiration and ideas in order to develop your business. And don't hesitate to meet us on our stand.

https://clickevent.booking.com/

HomeAway Rezfest

September 24-27 / Las Vegas

This event is held in Las Vegas and is dedicated to property managers. More than fifty workshops at your disposal will give you the keys to boost your growth: Technology, marketing, trends, operations. This event will also allow you to share experience with your peers from around the world.

https://www.homeaway.com/l/rezfest/

Vacation Rental World Summit

October 5-6  / Como

Don't judge by the dolce vita that will prevail during this new edition at Lake Como, the Vacation Rental Summit is an institution not to be missed! You will be able to learn from the greatest actors such as Airbnb, Google, Booking.com during these two days of intense conferences and workshops. A format that differs from the usual salons but is very successful! 

https://www.vacationrentalworldsummit.com

Host 2019

31 October - 1 November / London

Here is a show that allows you to meet the owners and vacation rentals management platforms. A place to discover the latest technologies and innovations to develop your business!

https://www.terrapinn.com/exhibition/host/index.stm

Phocuswright Conference

November 19-21 / Fort Lauderdale

Networking will be the keyword for this event. If you are looking for new opportunities, the Phocuswright Conference is for you! What’s more, there will be a lot of great speakers : Expedia, Tripadvisor and so on.

https://www.phocuswrightconference.com

We are happy to introduce YourWelcome : the perfect solution for monetizing your rental and engage your guests around !

What is YourWelcome ?

YourWelcome helps Vacation Rental operators make more money from every rental. YourWelcome is the leading guest management & monetisation platform for vacation rentals.

Transact directly with your guests whilst they are in-property. Sell your own services and make money from connecting guests to local service operators selling tourist tickets, food delivery and more.

How YourWelcome can help you ?

• Earn More From Every Booking :

YourWelcome empowers operators to add a service layer to their rental business. YourWelcome is a transactional portal, enabling operators to effectively sell direct to their guests during their stay.

• Extend Your Brand into the Property :

Differentiate your company with guests by increasing brand presence within the property. Tablet interface can be white labelled for your business.

• Save Operating Costs :

Offer video instructional guides to the property to reduce guest call-outs, reducing operating costs.

• Drive Direct Bookings :

YourWelcome creates a meaningful connection between operators and guests during their stay. Display your brand and surface your property portfolio whilst the guest is in residence and increase your direct bookings.

• Make International Guests Feel At Home :

YourWelcome auto translates your property guides and local area information to make international guests feel at home.

How to get started with YourWelcome ?

Check our manual to learn more about how to install and use the app.

Already a BookingSync customer? Install the YourWelcome App from our App Center right now and join our live webinar !

First register here after that you will receive a link to join our webinar on Thursday 20th of June at 11:00 AM CEST.

The Sustainable Development Week is a good opportunity to reflect on the daily actions that would make seasonal rentals more eco-friendly. Especially as 87%* of travelers want to opt for environmentally friendly rentals!

ACCOMPANY THE TRAVELLER

During the holidays, the travellers can sometimes lose good habits.

Help them stay on track by providing them with the necessary equipment for sorting waste : bins and sorting instructions.

And don’t hesitate to make them aware of daily actions :

• turn off electrical appliances and lights

• limit heating (especially in bedrooms)

• wash at 30 degrees

Your eco-friendly commitment, through the products you provide, will be appreciate by your travellers :

• organic or natural shampoo and shower gel, ideally in a dispenser that you fill every week

• organic or natural dishwashing liquid and household products

And finally, display your commitment via :

• a selection of local craftsmen and merchants to offer responsible consumption

• a list of nature sites around you rental and information on how to respect and protect them

• a list of alternative modes of transportation : local public transport timetables, bicycle rentals, and so on

ECO-FRIENDLY COMMITMENT

What could you do concretely in the management of your rentals ? Even the smallest gesture can make a difference.

Remember to use organic or homemade products for the household on a daily basis. White vinegar has never had such a popularity! Why not start making your own laundry detergent for household laundry while promoting natural drying.

As for energy, remember to turn down the heating between two travellers and to turn off the electrical appliances.

If your rental is surrounded by greenery, encourage biodiversity :

• by choosing honey plants that produce nectar;

• by installing animal shelters and highlighting them with labels explaining their usefulness (children will love it): small pile of wood, bird nest box, insect hotel, and so on

• by choosing natural fertilizers

• by leaving wilderness areas

Of course, share your actions (and your smile!) with your travellers by posting an "eco-friendly charter" in your rentals and sending it to them before their visit by email to redirect to your website.

*source Booking.com

The hassles of cheques and bank transfers are over !

We are happy to introduce Swikly, the perfect solution for damage deposits and balance payments for your bookings !

What is Swikly ?

Swikly is a safe, third party online payment system that allows users to secure reservations or security deposits via a credit/debit card imprint.

It is also, for your clients, the simplest, fastest and most secure way to send their deposits or down payments to you with “a swik”! A swik is a secure digital commitment based on a card imprint that replaces down-payments or deposits.

The deposit is not debited from their account. If a problem occurs, Swikly will act as our intermediary and will verify the terms of payment for the security deposit.

How do you explain it simply to yours clients ?

“Swikly is a fully secured system to guarantee your booking: you enter your credit card number but you will not be charged. The deposit will be charged only if you cancel your booking…”

How to get started with Swikly ?

Read our manual to know how to install and use the app.

Already a BookingSync client? Install the Swikly App from our App Center right now.

First register here, and then you'll get by email the link to join the webinar (in english) on tuesday 18th of June at 3:00 PM CEST.

Our partner Rental Ninja never stops improving and providing stunning additional features to BookingSync users!
If you were already fan of:
Statistics: helping you visually identify your strengths and ways of improvement
Accounting: automating your owners' and sub-contractors' invoicing
Mobile App: allowing you and your team to work smoothly on the move, keeping everyone updated
Guest App: delighting your guests with all useful details about your rental, delivered at the perfect time
We are pleased to announce that Rental Ninja is now available in English, French, Spanish and Italian! But that's not all!
Quickly discover the 3 new amazing features you'll love:

Pre Check-In

Stop spending hours each week mailing guests to ask for their arrival information, making sure they'd inform you about any special requests upon arrival, get things ready the proper way and avoid last minute inconveniences.

• Let us contact them and follow-up by e-mail and SMS to get: their arrival time, transportation details, passport (number and/or picture) and confirmation of their contact details.

• Then, they will have direct access to the Guest Mobile App containing every useful detail for their arrival and stay!

• Do you use the self check-in? You'll be able to explain how to access the property, share the access codes and decide to share this only after the booking gets fully paid or at a specific time.

Tasks Management

Probably your everyday work is looking like this: hours spent on cleaning and maintenance logistics, picturing up and down with damages needing assistance, forwarding data to the workman, organizing cleanings the evening before due to last minute reservations, informing the cleaning staff everytime a stay gets extended…

Now:

• Imagine being able to automatically assign your check-in, cleaning, check-out missions to the right people. But also create a last-minute mission because a fix is necessary. And all of this fully synchronized and notified to all your teammates!

• A guest fills his pre check-in details? The associated check-in mission is updated and your check-in agent is notified on his phone!

• Guests shorten or extend their stay? The associated cleaning mission will be shifted accordingly and your housekeeping staff informed!

Statistics in Accounting

Detailed statistics in Accounting will now allow you to easily identify parts of the business you can improve and better drive your business strategy:

• Easily see how much money you earned on cleanings, and evaluate if you could hire internal cleaning staff instead of externalizing the service.

• Understand the flow of the market, and see the consequences of the strategic changes you made to boost bookings from certain platforms or from our own website.

Don't wait to start using Rental Ninja and benefit from a 14-day trial (see Rental Ninja in our App Center)

Want to learn more and ask for specific questions? Join one of the next webinars organized by Rental Ninja, they are available in 4 languages :

Register for SPANISH Webinar: Thursday, March 21th - 11 AM (UTC +1)

Register to FRENCH Webinar: Tuesday, March 26th - 10:30 AM (UTC +1)

Register to ENGLISH Webinar: Tuesday, March 26th - 5 PM (UTC +1)

Register to ITALIAN Webinar: Wednesday, March 27th - 4 PM (UTC +1)